1. Data We Collect

• Identity data: Full name, Ghana Card number, date of birth, gender, parent names.
• Contact data: Phone, WhatsApp number, email address.
• Academic data: Institution, programme, level of study.
• Address data: Residential address, region, district.
• Emergency contact: Name, phone, and relationship of your emergency contact.
• Booking data: Check-in/out dates, payment references, booking status.

2. How We Use Your Data

• To verify your identity and maintain a safe marketplace.
• To facilitate bookings between students and landlords.
• To process payments via Paystack.
• To send service notifications (booking confirmations, messages).
• To investigate disputes and prevent fraud.

3. Data Sharing

We do not sell your data. We share limited data with:

• Landlords: Only your name and contact details are visible after a booking is confirmed.
• Paystack: Payment processing only.
• Authorities: If required by Ghanaian law.

4. Data Retention

Your account data is retained for 7 years after account closure for legal and dispute purposes, then permanently deleted.

5. Your Rights (Ghana DPA 2012)

• Right to access your personal data.
• Right to correction of inaccurate data.
• Right to erasure (subject to legal hold requirements).
• Right to lodge a complaint with the Data Protection Commission.

6. Contact

For data requests or privacy concerns, contact our Data Protection Officer at [email protected].