Terms of Service

Last updated: September 2026

1. Acceptance

By creating an account on DoorBell you agree to be bound by these Terms of Service. If you do not agree, do not register.

2. Student Obligations
  • Provide accurate personal and academic information at registration.
  • Use the platform only to search for and book legitimate accommodation.
  • Respect landlord property and comply with house rules.
  • Pay agreed amounts on time as per the payment schedule.
3. Bookings & Payments

All payments are processed via Paystack. DoorBell does not store card details. Refunds are subject to the cancellation policy agreed at booking time.

4. Prohibited Conduct
  • Submitting false reviews or fraudulent booking requests.
  • Harassing landlords or other users via platform messages.
  • Subletting a property without landlord consent.
5. Disputes

Disputes must be raised through the platform within 14 days of the issue occurring. DoorBell acts as mediator; final decisions rest with the DoorBell Trust & Safety team.

6. Limitation of Liability

DoorBell is a marketplace platform. We do not own or manage any listed property. We are not liable for property condition, landlord conduct, or any loss arising from a tenancy.

7. Governing Law

These Terms are governed by the laws of the Republic of Ghana.

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